Shipping & Delivery
1) Is shipping included?
We started Piece of Heaven to keep gifting simple. Our prices are transparent and include packaging and taxes. All orders above Rs 999 will be shipped free and a shipping fee of Rs 100 will be applicable for orders below Rs 999.
2) How long does it take to deliver my order?
Orders take 1-2 days to process and 2-6 days to ship, depending on the delivery location. If you order is urgent, give us a call on +912249727400 (10 AM - 6 PM, Monday to Saturday) and we’ll see what we can do best.
3) What do I do if I need my gift to be delivered on a specific date?
We’d love to help you make someone’s day. Just shoot us an email on email@example.com and we can hold your gift until a specific day. If required, we can also add our matching ‘Only to be opened on ___ “ sticker on top of their package.
4) Where do you ship?We only ship orders across India at the moment. We're working on the logistics to include international shipping soon. Meanwhile, we can ship internationally for an additional fee, on a case-by-case basis. So email us at firstname.lastname@example.org and let’s surprise your loved ones across the globe.
Returns1) What is your return policy?
Anything you purchase on Piece of Heaven should arrive in pristine condition. If you feel that anything in your order is defective or damaged, please drop us an email at email@example.com or give us a call on +912249727400 (10 AM - 6 PM, Monday to Saturday), within two days of receiving your order.
Given the personalised nature of our gifts, all refunds will be on a case-by-case basis and issued as store credit. Masks are non-refundable for hygiene reasons.